Messages On Hold

A young, fun and energetic company, Messages On Hold is part of The Message Group, an award-winning group of businesses servicing 13,000 sites in 21 countries. Specialising in promotional On Hold audio productions and voice recordings for IVR menus, after hours messages, voicemail messages and website audio. Each production is creatively scripted and professionally voiced in-house at the company’s Australian-based international production centre.

With offices in Australia, Singapore and Hong Kong, Messages On Hold transforms what were once “functional phone interactions” into branded, customer service oriented “experiences” that foment guest loyalty and customer retention. As the most experience provider in Asia Pacific, Messages On Hold has been helping clients deliver superior customer experiences via their most utilised touch point – the telephone – since 1988.